Website and app
These terms set out the rules for using the fcjoias.com.br website and the FC Joias app, available for Android and iOS. By accessing the website or using the app, you agree to them.
The website and the app are operated by F.C. Joias LTDA (FC Joias Galvânica), registered in Brazil under CNPJ No. 04.296.523/0001-88, a wholesale electroplating company for fashion jewelry, based at Rua Dr. Hernani O. Penteado, 332, Jd. Maria Buchi Modeneis, Limeira, SP, 13482-236, Brazil.
In these terms, "FC Joias" is the company, "digital services" are the website and the app, and "you" are the person who accesses or uses them.
The website presents the company, its plating services, informative content and contact channels.
The app is a service tool for FC Joias customers. With it, a customer can:
The app is accessed with an FC Joias customer account. By creating or using an account, you agree to:
FC Joias may suspend or close an account used in breach of these terms or of the law.
Quotes made in the app are simulations, calculated from the information you provide and the rates of the day. The price of the service is confirmed by FC Joias when the order is handled.
When you approve the items of an order in the app, you authorize FC Joias to carry out the plating you chose. Check your choices before finalizing.
Deadlines, prices, payment methods and other commercial conditions are agreed directly with FC Joias and are not part of these terms.
When using the website and the app, you agree not to:
The FC Joias brand, the app, the website, the texts, the images and other content belong to FC Joias or its licensors and are protected by law. Using the services does not transfer any of these rights to you.
The photos and information about your pieces shown in the app are used to handle your orders.
Your personal data is processed according to our Privacy Policy, available at fcjoias.com.br/politica-de-privacidade, and to the Brazilian General Data Protection Law (Law No. 13,709/2018).
You can request the deletion of your account and your data in the app itself or through our contact channels.
The app may send notifications about your orders and about our service. You can turn them off in your device settings; in that case, you will stop receiving alerts through this channel.
We work to keep the website and the app available, but they may be offline for maintenance, updates or failures beyond our control.
FC Joias may change, suspend or discontinue features of the digital services. For the app to work properly, you may need to install the latest version.
The digital services are offered as a support to our customer service. To the extent permitted by law, FC Joias is not liable for damage caused by temporary unavailability, by internet or device failures, or by the use of your account by others with your password.
Nothing in these terms reduces the rights that Brazilian law grants you.
We may update these terms to reflect changes in the services or in the law. The date of the last update is shown at the top of this page. Using the website or the app after a change means you agree to the new version.
These terms are governed by the laws of Brazil. The courts of Limeira, SP, Brazil, are chosen to settle matters related to them, without prejudice to the venue that the law guarantees to consumers.
If you have questions about these terms, contact FC Joias:
Talk to FC Joias through our official service channels.
